What a build includes
An online shop on the platform you choose
Patients buy what you already sell over the counter, from the same site they use to book and request refills, on the shop platform you choose.
From $1,500 to set up CAD, before tax. Final price quoted after discovery.

In short
Shopify, WooCommerce, BigCommerce, Square, Wix, or Lightspeed, connected to your site. Front store and permitted products only.
We work with the major online shop platforms: Shopify, WooCommerce, BigCommerce, Square Online, Wix, and Lightspeed. If you already run a shop, we connect it to the site rather than rebuild it. If you do not, we recommend a platform based on the size of your range, your point of sale, and whether you need in store pickup, local delivery, or shipping.
Your practice site stays plain HTML, as every Monograph site does. The shop runs on the platform, either at its own address such as shop.yourpharmacy.ca or as buy buttons on your service pages, styled to match the site so patients do not feel they have left it. Payments go through the platform's own checkout; card details never pass through anything we build.
What a shop may sell depends on your profession and province. Prescription drugs are never sold through a shop we set up. Non prescription drugs in a drug schedule may need a pharmacist's involvement before sale, so those products are set up to require it or left out. Natural health products are described within their authorized claims. We review the product list and product copy against your College's standard and the current schedules before launch.
What you get
- A platform recommendation, or a connection to the shop you already run
- Product pages and categories styled to match your site
- Shop links from the header and from the service pages where products belong
- In store pickup, local delivery, or shipping set up on the platform, as you choose
- A review of the product list and product copy against your College's standard and the current drug schedules
- Clicks from your site to the shop counted in your first party analytics
What it does not do
- Prescription drugs are never sold through the shop.
- It does not replace your point of sale or inventory system. Stock syncs only where the platform supports it.
- Platform subscription, payment processing, and app fees are yours, paid to the platform directly.
- Catalogue entry for a large product range is scoped with you at proposal.
Where it sits. Listed under Platform. It can also be added to an Essential or Signature build, quoted with you at proposal. See the three build tiers.
Related: Pharmacy websites, Advertising rules, in plain language.
The other tools in a build
- Refill and transfer requests
- Booking through what you already use
- Intake and registration with consent
- A staff panel for what changes weekly
- Professional email on your own domain
- Multilingual by design
- A compliance review record
- Accessibility as a deliverable
- Found, including by AI assistants
- AI assistants and agents for your practice
- Workflow automation
- EMR and pharmacy system integration
- A practice dashboard and reporting
- Moving your website without losing search
- Patient newsletters, with consent
Start with a call, or a free review of your current site
Send us your website address and the free ten point check scores it in seconds. If yours passes, we will say so.