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AI assistants and agents for your practice
Your team asks a question and gets the answer from your own procedures, price list, and policies, instead of searching a shared drive or phoning the owner.
From $2,500 to set up, plus usage CAD, before tax. Final price quoted after discovery.
In short
A private assistant that answers staff questions from your own documents and drafts routine replies and reports, with a person approving anything that goes out.
We set up an assistant that reads only what you give it: procedures, service descriptions, price lists, staff policies, and supplier information. Staff ask it questions in plain language and it answers from those documents, naming the one it used. It can draft routine replies, summaries, and weekly reports for a person to check and send.
An agent goes one step further and takes an action, such as filing a request into the right queue or preparing a reorder list. Every action is limited to what you approve, logged, and reversible, and anything that reaches a patient or a prescriber is approved by a person first.
The public side can be covered too: an MCP endpoint and machine readable facts, so the AI assistants your patients use read your hours, services, and locations accurately.
What you get
- An assistant set up on your own documents, with the sources it may use chosen by you
- Drafting for routine replies, summaries, and reports, with a person approving each one
- Agents for defined tasks, each with written limits, an activity log, and an off switch
- Access by role, so each person sees only what their job needs
- Public facts your patients' AI assistants can read: an MCP endpoint and machine readable data
What it does not do
- It does not give clinical advice to patients and does not make clinical decisions.
- It is not connected to patient records unless that connection is scoped, reviewed for privacy, and approved by you.
- AI output can be wrong. It is set up so a person checks anything that matters before it is used.
- Ongoing model and hosting costs depend on use and are set out in the proposal.
Where it sits. Part of every Platform build. Can be added to an Essential or Signature build, or to Growth, quoted after discovery. See the three build tiers.
Related: Found, including by AI assistants, Growth.
The other tools in a build
- Refill and transfer requests
- Booking through what you already use
- An online shop on the platform you choose
- Intake and registration with consent
- A staff panel for what changes weekly
- Professional email on your own domain
- Multilingual by design
- A compliance review record
- Accessibility as a deliverable
- Found, including by AI assistants
- Workflow automation
- EMR and pharmacy system integration
- A practice dashboard and reporting
- Moving your website without losing search
- Patient newsletters, with consent
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