Growth module
Accessibility audit for an existing website
Quoted after a short call One time, for any website. CAD, before tax.
A practice website that a patient with low vision or a screen reader cannot use is turning patients away at the door. An audit tells you where, in order of harm.
In short
A WCAG 2.1 AA audit of the website you have now, whoever built it: automated scans plus a manual pass by a person, written up as a prioritised list you can hand to any developer.
We run the automated checks across every page, then a person works through the site the way patients do: keyboard only, screen reader, 200 percent zoom, high contrast, a phone with large text. Each finding is written plainly with the page, the problem, who it affects, the WCAG criterion, and how to fix it, ordered by how much it blocks someone. AI helps classify and draft the findings; a person confirms each one, because automated tools find only a minority of real barriers.
The report is yours to give to whoever maintains the site. If that is us, the fixes are quoted separately or done under Care.
What you get
- Automated scan of every public page against WCAG 2.1 AA
- A manual pass by a person: keyboard, screen reader, zoom, contrast, forms, focus, motion
- A prioritised report: page, problem, who it affects, criterion, fix
- A draft accessibility statement for your site, stating what was checked and what remains
- A thirty minute call to walk through the findings with you or your developer
- A re test of the fixes, once, within six months
What the AI does, and what a person does
How we use AI across these modules: it drafts, schedules, monitors and reports. It does not decide what a patient sees. Every post, reply, email, ad and page is approved by a person before it goes out, and the clinical and regulatory check is done by a pharmacist, not by a model. AI output can be wrong; the approval step exists because of that.
| AI does | A person does |
|---|---|
| Runs the scans, groups findings and drafts the write up of each. | A person reproduces every finding by hand and removes false positives; automated tools miss most real barriers, so the manual pass is the audit. |
The rules this runs under
The audit is against WCAG 2.1 Level AA, the standard most Canadian accessibility law and procurement refers to.
In Ontario, the Integrated Accessibility Standards Regulation under the AODA requires designated organizations with 50 or more employees to make their public websites conform to WCAG 2.0 Level AA. Smaller practices are not caught by that section, but the Human Rights Code duty to accommodate applies to everyone. We state which obligation applies to you in the report.
British Columbia's Accessible British Columbia Act and the federal Accessible Canada Act set obligations for public sector and federally regulated bodies; private practices are generally not directly covered, which the report says plainly rather than implying a legal requirement that does not exist.
What it does not do
- It is not a legal opinion on your obligations; it states the standard checked and names the law that may apply.
- It does not certify a site as compliant. It records what was checked, when, and what was found.
- It does not include the fixes; those are quoted after the report, or done under Care for a Monograph site.
What you provide
- The website address and, if it exists, a login to any patient facing area
- The name of whoever maintains the site
What it costs
Quoted after a short call
Prices for these modules are not published yet. Each is quoted after a short call, in Canadian dollars before tax, and written into the proposal before any work starts.
Related: Accessibility as a deliverable, Website audit for a site we did not build.
Questions about accessibility audit for an existing website
Our site passed an automated checker. Do we still need this?
An automated checker finds the problems a machine can detect, which is a minority of real barriers. Missing labels, unreadable focus order, forms that cannot be completed by keyboard and videos without captions are usually found by a person. The manual pass is the point of the audit.
Are we legally required to do this?
It depends on your province and size. In Ontario the AODA web standard applies to designated organizations with 50 or more employees. Elsewhere, and for smaller practices, there is usually no direct website requirement, but human rights law applies to everyone. The report states which applies to you and does not pretend otherwise.
Start with a call, or a free review of your current site
Send us your website address and the free ten point check scores it in seconds. If yours passes, we will say so.